Contact Center Customer Support - On-Site in Stevens Point, WI - $20/hour, daytime schedule!
We have multiple Customer Support openings with our respected Stevens Point client! If you have a great Customer Service skill set along telephone and computer savvy, this job is for you! *This is an on-site position, located in Stevens Point, WI.
Will be taking high volume of inbound phone calls daily to assist customer in areas focused around billing, account maintenance, and eligibility.
Duties include:
- Handling billing inquiries
- Processing payments
- Maintaining up-to-date demographic information, such as email/mailing address, phone number, etc.
- Assisting customers with coverage termination
- Providing clear direction and accurate information to customer
- Following established policy & procedure
- Accurately documenting customer interactions
Schedule:
Several schedule options open, all between the hours of 7am-5:30pm, Monday-Friday!
*Training will be required at 8am-4:30pm, Monday-Friday for approximately the first 2 weeks
Pay:
$20/hour
Length:
Temporary; starting in September or October 2026 and anticipated to work through March 2027