Job Title: Customer Service Representative

Pay Rate: $19/hour

Hours: Full Time, 8am-4:30pm, Monday-Friday

Length: Temporary to Hire

Location: Appleton (on-site)

Requirements: 

• 1+ year of Customer service experience in an office setting
• Word and Excel knowledge 
• Excellent verbal and written communication skills
• Strong organizational and multitasking abilities with great attention to detail 
• Work well independently and as part of a team

Responsibilities:

• Answer incoming phone calls and respond to customer emails
• Assist customers with inquiries regarding orders, product information, and repairs
• Coordinate the product Test and Evaluation program by sending products to law enforcement agencies and following up on evaluation status
• Manage, set up and maintain customer accounts, track annual contracts, and manage renewals
• Handle customer product repairs, communicate with customers and coordinate product returns
• Enter customer orders into the system
• Maintain an organized filing system for customer orders and other documents
• Monitor and order office supplies

Benefits: 

• Health, Vision. Dental, 401K with match, vacation, sick time, personal days, paid holidays and more! 
• Ability to take ownership of the role and achieve a sense of accomplishment
• Work for a smaller company that makes a big impact, focusing on products that help the right people and customers

If you are interested, apply online at www.flexstaff.com or send your resume to clerical@flexstaff.com. 

Already worked for Flex-Staff? Call our office at 920-731-8082 and let's TALK!!

Make sure to send your family and friends our way - we love referrals!

Flex-Staff is an Equal Opportunity Employer, which includes providing equal opportunity for protected veterans and individuals with disabilities.

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